Employees need to work from home?

They’re going to need IT help…

Silo IT Group offers no strings attached month-to-month IT service agreements. Great service with no long term commitments. Provide your work from home employees with unlimited tech support at a reasonable, predictable monthly rate.

Monthly Remote IT Services (what’s covered)

  • Remote Support for 2 computers per user. One desktop and one laptop.
    • Support channels: Email Ticket, Phone or Zoom.
  • General device support for: printers, scanners, usb drives, headsets, keyboards, mice, monitors, hubs and docking stations.
  • Email Management. Create mailboxes, distribution lists, change passwords, manage spam filters, spoofing prevention and security management.
  • Cloud File Management for Office 365, Google Workspace or Egnyte file storage platforms.
  • Office 365 and Adobe desktop application support.
  • Chrome, Edge and Firefox browser support.
  • Collaboration and phone system management for Vonage, Microsoft Teams and Zoom.
  • 24/7 Device security monitoring and Windows update management.
  • Free Webroot Anti-Virus software.
  • Free Work-From-Home remote access to your office computer. Access your office computer from your home computer using our secure dashboard.
  • WordPress website security monitoring and update management.
  • Standard support hours 8am-5pm Mon-Fri.

Monthly Remote IT Services (pricing)

1-10 Users $100/mon/per user
11-20 Users $90/mon/per user
21-35+ Users $80/mon/per user

Standard Hourly Support Rate = $185hr

*Projects outside the monthly service scope to be estimated at the reduced hourly rate of $150hr. Silo IT Group also provides High Speed Business Internet Connections and VOIP phone services.

Are you in the Northwest? We are too! We can provide on-site IT service and network management to your office in the Seattle/Bellevue/Lynnwood area.

cloud networking office 365 sharepoint seattle and bellevueYou really can be productive working from home and Silo IT Group would love to help.

Call Now or fill out the form below!


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